Guides / Getting Started
Getting Started with CHIME
Step 1 — Chat with Adam
Just have a couple of questions? Want to see CHIME in action? We recommend that you reach out to our Head of Sales, Adam Pimentel. Over the past few years, he has spoken with hundreds of clinics across Canada and he will be able to guide you in the right direction.
Even if you’re someone who prefers to shop online, having a conversation with Adam is the best first step. Speaking with us will save you time and energy.
What comes after the initial chat?
Step 2 — Confirming CHIME is right for you
Once we’ve had a chance to speak, and we’ve confirmed that CHIME will be a good fit for your clinic, we’ll put together a proposal for you. This will tell you about timelines, the plan, what you get (what you don’t) and the cost.
Step 3 — Presenting our Proposal
We’ll work with you to ensure that the proposal we create is a perfect fit for your clinic.
Step 4 — Getting Ready to Go Live
Once the proposal has been confirmed, you will sign a contact & pay. We will then take over the rest! We’ll order the hardware, and get to work with you on scheduling deployment, installation, training and GO LIVE! The whole process from contact signing to going live can be as short as 4 weeks.
Step 5 — Go Live!
Once we have taken care of the installation & deployment and completed all of the training, you’ll be ready to go live with CHIME in your clinic.
Step 6 — Iterate
Even after you go live, it's important to us that we stay in close contact. Your clinic will be ever changing, so if you run in to new problems or questions, please reach out to your account manager and we'll get things resolved.