Guides / Integration

BC Health Card Validation

If you have Health Card Validation as part of your EMR we may be able to offer validation-checking on our kiosk check-in workflow. There is no additional charge for this feature.

To see if we can implement this feature for you, please contact us. Our team will work with you to confirm if we are able to access the information we need to include validation on your kiosks.

If we can, the details of this typical process are as follows:

  1. A patient attempts to check-in via our kiosk

  2. The patient’s Health Card validity is checked in real-time to ensure it is valid

  3. If valid, the patient can continue to check-in normally

  4. If not currently valid, some alternative outcome can occur (e.g. perhaps the patient cannot check-in via the kiosk, and must instead proceed to a human receptionist).

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