Features / Configuration Level / Dashboard

Privacy Mode for the CHIME Dashboard

Patient privacy is an important issue that we take seriously at CHIME. In most clinics the CHIME Dashboard is accessible to only clinic staff & clinicians. However, in certain situations, the CHIME Dashboard might also be exposed to other patients as well as clinic visitors. To deal with this we’ve developed “Privacy Mode” for the CHIME Dashboard.

By default, the CHIME Dashboard exposes PHI to give context to clinic staff & clinicians. In some situations this view can be exposed to other patients / clinic visitors. In those situations we recommend using “Privacy Mode”. This allows clinics to hide certain sensitive information like:

  • Patient names;

  • The type of appointment the patient is here for;

  • Any contextual notes / reason for why the patient is here.

To enable “Privacy Mode” on the CHIME Dashboard you will have to modify the CHIME Dashboard URL by adding some URL parameters:

  • Append ?demoMode=true to the end of the CHIME Dashboard URL to automatically redact patient information : http://example.myclinic.io/clinic/123-main-street/flow?demoMode=true

  • Append ?hideReason=true to the end of the CHIME Dashboard URL to hide the appointment reason : http://example.myclinic.io/clinic/123-main-street/flow?hideReason=true

These URL parameters can be combined like so : http://example.myclinic.io/clinic/123-main-street/flow?demoMode=true&hideReason=true

Read more about how you can display the CHIME Dashboard here.

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